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Miles Apart: American Airlines v. The Points Guy
Brian Kelly, fought back and counter-sued American, claiming consumers have the right to input and manage their own personal mileage and reward points. How did we get here?Last year TPG launched the new The Points Guy app, a free app to help consumers manage earned points and miles in one spot by linking together different frequent flyer and credit card points accounts. TPG writes that the app “demystifies the complexities of award travel by helping users learn about points, miles and loyalty programs; maximize their earning potential; and discover how to efficiently use those earned points and miles to see the world.”Up until now, The Points Guy app pulled data directly from member’s frequent flyer accounts.