Coming out and living one's truth as an LGBTQ+ person can often be challenging. Add a cultural and ethnic difference to that, and the struggle can be even greater, especially if one is forced whether overtly or subtly to conceal an aspect of self.
As we all know, honesty helps build strong relationship-because it's a part of building trust. And when it comes to our careers, being able to bring all parts of ourselves to the workplace makes us stronger, better, and more authentic in what we do, as well as building our own confidence and trust.
Cynthia Segovia-who prefers to be called Cindy-is a previous Café Market Manager and current Agile Delivery Lead for Capital One’s Credit Card Department.
Here, she discusses how working for Capital One has allowed her to bring all of herself, including her LGBTQ+ and Hispanic identities, to the workplace, and how that has translated to building even better customer relationships, especially during uncertain times.Salir del closet y vivir abiertamente como persona LGBTQ+ puede resultar desafiante.