Recently, the focus of interviews of trans Colorado State Rep. Brianna Titone (D) have largely been defined by matters like last November’s deadly anti-LGBTQ shooting at Club Q in Colorado Springs and the escalating legislative attacks on the trans community.
However, when she sat down with the Washington Blade on Thursday in the Washington, D.C. offices of the LGBTQ Victory Fund and Institute, Titone dove into another challenge that she, perhaps more than any other state lawmaker, has taken on directly: Why is it so difficult, or even impossible, for consumers, even those with the inclination and know-how, to repair their automobiles, wheelchairs, farm equipment, and electronics like printers, smartphones, and, as Titone experienced, video game consoles?
A self-described “tinkerer and scientist” who has a degree in information communications technology and considerable programming experience, Titone was dogged by the question after discovering there was no way for her to fix the optical drive of her Xbox. “I couldn’t even figure out how to open the thing because there’s not even a screw on it,” she said.
As it turned out, the answer was even more frustrating. Reading about the “right to repair” movement, Titone learned how manufacturers deliberately, anticompetitively, and, many argue, unlawfully erect barriers that discourage or prohibit their customers from fixing certain products – by, for example, allowing only the manufacturer’s own maintenance services, restricting access to tools and components, and implementing software barriers.