Non-binary teen ‘humiliated’ after Monsoon staff ‘kick them out of changing room’
Birmingham kicked them out of the changing rooms.Charlie Moore, 18, was shopping for the perfect outfit for their school prom and was hoping to try on a few gowns at the branch in Grand Central.But what was meant to be a magical moment quickly turned ugly.Moments after the sixth form pupil entered the changing rooms, a Monsoon staff member allegedly told them to get out as ‘the store did not allow men in there’, even though the cubicles were not labelled by gender.Charlie claimed the employee stated ‘they were getting complaints from women with children’.Speaking to Metro.co.uk after the incident, they said: ‘What happened made me feel very unwanted – like Monsoon didn’t want my business, which I suppose is true.‘It was humiliating.
You know, it takes a lot of courage for someone who is not traditionally feminine presenting to go to a store and try on dresses, for then to be told “you’re not welcome”.
It’s a shock to the system.’Hi @MonsoonUK, Just been into your Bham store to try on a couple prom dresses, but was told I wasn’t allowed to because of my gender assigned at birth.
Could you confirm if this is company policy? thanks :)At the time, Charlie was shopping with their partner, who is also non-binary but presents more feminine.Monsoon was the last store the couple went into, and they had high hopes for the dresses in there.Charlie said: ‘We took the clothes to the changing room cubicles, which were open and not labelled by any gender.‘I started to undress and then I heard this lady call for me outside “excuse me, we don’t allow men in here, you’re going to have to wait outside”.‘Not wanting to draw too much attention to myself and embarrass myself more than that, I put my clothes on and sat outside the cubicles to.
