After decades of being a cash-only business, The Hidden Door will begin accepting credit card payments, effective Monday, Feb.
10, when the bar opens. “Things change after half a century,” noted Hidden Door President and General Manager Harvey Meissner. “Southwest Airlines assigns seats now, and Hidden Door takes plastic.
The difference is, we get you there on time, and we always serve customers their beverages. Even on the shortest flights. “Sorry though,” he added. “No peanuts at Hidden Door.” Meissner explained that 45 years ago when the bar first opened in 1979, customers paying with credit cards had to call via a modem, key in their card information manually then wait for authorization, then write it all down a couple of times.
Then-owner Jim Robert simplified the process by establishing a cash-only policy. “We’ve looked at taking debit/credit cards through the years, but we couldn’t find the right combination of technology and cost to make it work for the Hidden Door and allow us to serve a customer in the same time or less” as it took when customers pay cash, Meissner said.