Japanese Airlines (JAL) will be scrapping the commonly used phrase “ladies and gentlemen” onboard their flights in favour for gender-neutral greetings. Starting next month, JAL will be opting for greetings such as “attention all passengers” in an effort to be more LGBTQ+ inclusive, according to Mainichi.
JAL will be implementing the new airline greetings on 1 October. Japanese Airlines spokesman Mark Morimoto commented on the new change, telling Thomas Reuters Foundation: “We aspire to be a company where we can create a positive atmosphere and treat everyone … with respect.” The Japanese Airline has become one of the few airlines to adopt a more inclusive greeting style.