Puerto Rico activist once again loses access to Facebook account
A prominent activist in Puerto Rico says he is once again unable to access his verified Facebook page. Pedro Julio Serrano, founder of Puerto Rico Para Todes, a Puerto Rican LGBTQ advocacy group, sent to the Washington Blade a screenshot of an email he sent to Meta, Facebook’s parent company, on July 24 that said he has “been trying to recover my page since July 19 when it was hacked.” The link to Serrano’s Facebook page has been changed to facebook.com/beonrightpath. “The Meta Pro Team is telling me that I can no longer recover it,” wrote Serrano. “I have to file this impersonating report in order to close the other page that is impersonating me, but it tells me that the url of the impersonating profile is invalid, even though my friends and family can still see the page.
I was verified previous to the Meta Verified program because I am a public figure.” “I beg you to delete the account whose url is facebook.com/beonrightpath,” he added.
Dev, a Meta Pro Team representative, responded to Serrano’s email on July 25. The representative provided him with his case number, and added “your call has been scheduled and you might receive a call shortly.” Hitesh, a Meta Support Pro representative, on July 30 emailed Serrano and asked him to provide a copy of a photo ID and a signed statement.
The same Meta Support Pro representative in an email to Serrano on July 23 provided him with steps on how to report the issue to Facebook.
